Display of creative collage from campaign

Take Action for Mental Health

California Mental Health Services Authority (CalMHSA)

Take Action for Mental Health was the statewide social marketing campaign we created for the California Mental Health Services Authority (CalMHSA). It showed Californians how to check in on themselves and their loved ones, gave them practical tools and guidance for what to do next, and connected them with free and low-cost resources to support emotional well-being. Implemented across California and adapted locally, Take Action was tailored to meet the needs of California’s diverse audiences.

Jeremy Lin and Jordan Chiles on phone video Influencer campaign: Jeremy Lin and Jordan Chiles

The Challenge

When people experience mental health challenges, or see a friend or family member struggling, they often want to make things better but don’t know how.

California Mental Health Services Authority (CalMHSA) partnered with Civilian to design a statewide social marketing campaign to equip Californians with the words, actions, and resources they need in the face of mental health struggles. Our goals: increase help-seeking behavior, prevent suicide, and increase access to mental health care. This statewide campaign also needed to be adaptable to local audiences.

Mental health wellness plan guidebook Mental Wellness Plan guidebooks (English and Spanish)

Our Approach

Our team reviewed the literature, extracted lessons from previous campaigns, and convened focus groups with diverse audiences.

Our research showed that previous campaigns had made progress in reducing stigma and increasing mental health awareness—but awareness alone wasn’t enough. People still needed help recognizing when they or someone they cared about might need support, and practical tools and guidance on what to do next.

From there, we created Take Action for Mental Health to promote three actions: (1) Check in—on your own mental health and that of others; (2) Learn more—about the signs of mental illness, mental health self-care, and the different types of help available; and (3) Get support—by finding resources available in your area, for yourself or someone you care about.

Built in both English and Spanish, TakeAction4MH.com offered practical tools to help individuals assess their own mental health and learn how to initiate “check-in chats” with others, as well as direct people to the mental health support options most relevant to their immediate needs.

Outreach included hyper-targeted paid digital media focused on high-impact zip codes and underserved communities, in addition to paid search, native display ads, online video, and organic social media. Our influencer campaigns featured Jordan Chiles, Jeremy Lin, and Karamo Brown from Netflix’s Queer Eye discussing his mental health struggles and strategies.

Toolkits included May Is Mental Health Matters Month, Juneteenth, holiday self-care, rural resources, and support for student athletes. Materials were customized for the campaign’s priority audiences of Hispanic/Latinx, LGBTQIA+, transition-age youth, and rural populations, and were adapted into Spanish, Vietnamese, Arabic, Armenian, Cambodian, Chinese, Farsi, Hmong, Korean, Punjabi, and Tagalog.

Through quarterly workgroup sessions with representatives of county behavioral health agencies, we ensured that the voices of all California counties were heard.

Self care recipe cards
Heritage month Chinese postcards
Understanding ACEs booklet
Instagram creative
Mental health booklet
Social posts
Black history month health brochure

The Results

By fostering meaningful connections and culturally relevant outreach, Take Action for Mental Health broke down barriers and connected Californians to mental health care.

Here are some highlights from 2025.

WEBSITE SESSIONS

Exploring TakeAction4MH.com

146 thousand

WEBSITE

Resources downloaded

9 thousand

MATERIALS

Sent to counties

165+ thousand

INFLUENCER CAMPAIGN IMPRESSIONS

With Queer Eye’s Karamo Brown

1+ million

KARAMO BROWN

Influencer campaign ROI

$109 CPM

IMPRESSIONS

Paid media

12.6 million

Evaluated by RAND, the campaign showed improvements in mental health knowledge, attitudes, and behaviors, including reduced stigma and better recognition of when professional help is needed.

Civilian has been an exceptional partner… They have demonstrated their digital and social media prowess, successfully harnessed the power of influencers, and helped us develop a powerful creative campaign that is effective, while also being warm, energetic, approachable, and visually appealing. Civilian understands the complexities and nuances of the different populations and regions that California serves.
–Jeremy Wilson, MPPA, CalMHSA Senior Program Director
Spanish student athlete poster
Resource cards
Promo items. Postcards and stuffy
Mental health activity book
Take Action website
Karamo video thumbnail Karamo Brown influencer partnership
Logo video thumbnail Take Action campaign launch

The Awards

SMANA Silver
SMANA Awards

Collateral Materials

SILVER