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Marketers have long been concerned with ‘name recognition’ or ‘brand awareness’. But in the18 years that I’ve worked in the industry what my clients really care about is what that campaign did to sales. There are four steps, and they all relate to Kipling's five W’s and an H. Step 1. PLAN the campaign around…

Most credit union marketers have been tasked this year with increasing membership, increasing product sales and tracking their ROI (while increasing the "R" and decreasing the "I"). Digital Signage Slavic Federal Credit Union (PSFCU) in New York had those goals in mind when they installed a digital signage network featuring LCD screens displaying entertaining content…