Media Supervisor (Hybrid)

Job Overview

The Media Supervisor oversees day-to-day media strategy, planning, and buying to support multiple clients and integrated campaigns. Serves as a senior member of the Media Services team and provides oversight, coaching, and performance management of the Media Strategist. Must be able to utilize data, consumer behavior research, and media consumption habits to inform media strategy and conceptualize innovative traditional and digital media solutions.

 

Civilian’s Core Values

  • Seek First to Understand
  • Practice We Over Me
  • Operate With Integrity
  • Rise to the Challenge
  • Make Things Better

 

Who You Are

A dynamic individual who guides the strategic vision of media plans and manages the interworking between other Civilian departments including strategy, creative, and digital departments to ensure alignment with media strategy. You are highly organized, a great presenter, and have a project management mindset. You are able to build strong relationships both internally with your team members and externally with media vendors.


Who We Are: Marketers For Good

We are proud to be recognized as one of Ad Age’s Best Places to Work 2024. Civilian is not your typical marketing communications agency. For starters, we are a Certified B Corporation, which means we are part of a global network of companies using business as a force for good. We take on clients and projects that align with our mission to improve lives, strengthen communities, and better the world. Our work includes supporting mental health and wellness, preventing youth suicide, and reducing the impact of adverse childhood experiences. It also includes advancing environmental sustainability, promoting the value of education, and driving economic development. We call it “marketing for good.” From our headquarters in San Diego to our offices in Sacramento and Washington DC, we are dedicated to tackling challenging issues and creating positive change in the world.

We are a dedicated group of innovators and problem solvers who come to work every day grateful for the opportunity to make a difference. We support our employees’ professional and personal development with a rich set of benefits, humane working hours, and a culture that rewards embracing challenges and having a great time doing it. The success of our approach shows in our average employee tenure of nearly five years (vs. the industry average of 2.5) and in the number of Civilians that return. We offer a truly unique balance of professionalism and heart—and an office full of free snacks, a dog or two, and the occasional afternoon happy hour.


Responsibilitiesicon

  • Oversee development of integrated media strategies that meet campaign objectives, reach desired target audiences, and are supported with strong rationale
  • Establish and build strong professional relationships internally (cross department) and externally (media vendors)
  • Proactively lead and identify ways to innovate and advance media capabilities (e.g., POVs, recommendations, process improvements)
  • Review and approve vendor proposals and ensure RFPs effectively communicate campaign strategy and needs that will best achieve each client’s unique media objectives
  • Ensure strong client rapport and a high level of confidence; accountable for stewardship of media plans, including flowchart changes, budgets, execution, reporting, optimization, and invoice reconciliation
  • Develop buying guidelines, supervise buying process, and ensure timely completion of day-to-day tasks
  • Review and analyze campaign performance and ongoing optimizations to ensure results meet or exceed benchmarks with strong analytical skills to evaluate key metrics, develop insights, present campaign reporting, and relate results to client objectives
  • Oversee professional development of team members and evaluate performance on an as needed basis and help prioritize daily workflow for team members

Qualificationsicon

Essential:

  • 6+ years of experience in media planning, buying, and research with proven ability to develop and implement media plans that achieve specific, measurable results
  • Bachelor’s degree
  • Exceptional written, verbal, and presentation skills with ability to develop and tailor communications to effectively connect with diverse audiences; capable of adapting strategies and tactics to respond to client or audience feedback
  • 1+ year of supervisory experience with strong ability to manage people and multiple projects with competing priorities
  • Fluent in Office Suite (Outlook, Excel, Word, PowerPoint), GFK MRI/Simmons, Kantar, DCM, Google Analytics, Nielsen, etc.
  • Strong working knowledge of technology, digital and social media imperative
  • Exceptional interpersonal, leadership, and organizational skills

Desired:

  • Passion for social change, government, or nonprofit arenas
  • Self-motivated, proactive, and entrepreneurial; demonstrated ability to work independently; figure-it-out mentality
  • Good listener who includes and engages others and inspires colleagues to their best performance
  • Strong working knowledge of technology, digital and social media imperative
  • Agile problem-solver, ability to navigate complex situations and manage ambiguity; excellent attention to detail
  • Volunteerism, environmental awareness, diversity and inclusion awareness, and a commitment to social justice are all highly preferred candidate traits

Locationicon

This position is a hybrid role based in San Diego, California. Remote working options with in-office Wednesdays and biweekly Fridays for collaboration and team building.

Compensation and Benefitsicon

This is a full-time salaried position with a comprehensive benefits package. Salary Range: $80,000 – $95,000, depending on experience.

  • Tiered medical coverage, with 100% employer-paid after Year 5
  • 100% employer-paid Medical Option (coming soon)
  • Company-paid Long Term Disability
  • Company-paid Life Insurance
  • Company-paid Accidental Death & Dismemberment (AD&D)
  • Company-paid Identify Theft Prevention and Legal Support
  • Dental & Vision
  • Additional Voluntary Benefits
    • Short Term Disability
    • Additional Life Insurance
    • Hospital
    • Critical Illness
    • Accidental Death & Disability
    • Cancer insurance
    • Pet Insurance
  • Great Work-Life Balance
  • Generous Paid Time Off
  • Work-Anywhere-In-The-World for a month
  • Flexible Working Arrangements
  • Paid Parental Leave (coming soon)
  • Paid Volunteer Time Off
  • Annual Cost of Living Adjustment
  • 401(k) Retirement with Employer Match
  • Company-paid Employee Assistance Program
  • Professional Development
  • Educational Assistance
  • On-site company-paid parking or stipend for San Diego office
  • On-site Fitness Center
  • Dog-friendly San Diego office space
  • Happy Hours and Company events
  • Monthly Cell Phone Reimbursements

Civilian's Commitment to Diversity, Equity, Inclusion, and Belongingicon

Civilian is committed to an ongoing journey in becoming an actively anti-racist, inclusive organization where everyone can feel a sense of belonging and that their diverse experiences, voices, backgrounds, and contributions matter. Through an intentional focus on diversity, equity, inclusion, and belonging in our agency, we harness the unique contributions and lived experiences of our team to create innovative work in response to some of our society’s most pressing challenges.

How We Put This Commitment Into Practice At Civilian:

  • We continually aim to create a safe, welcoming, and open environment where all employees and partners feel like they belong, are valued, can bring their whole selves to work, and are key to our agency’s overall success.
  • We consistently assess how BIPOC, LGBTQIA+, and other diverse individuals can thrive in a predominantly white/white privileged industry and organization; and are continually working to create an equitable workplace where each unique employee brings value to the organization’s culture.
  • We hire and promote the most qualified individuals regardless of race, ethnicity, sexual orientation, gender identity, ability, age, parental status, national origin, religion, color, or creed. We only get better when diverse ideas, perspectives, and identities come together, and therefore actively seek out candidates with non-traditional backgrounds, education, experiences, and skills who bring new viewpoints to our agency.

We value the input of all staff in decision-making, policy development, and other day-to-day practices at our agency. 


Let’s Get to Know Each Other

Are you the one? Are we the one? If this sounds like a fit, let’s talk more. Please email careers@civilian.com to tell us why we absolutely, positively need you on our team. Don’t forget to attach your resume. And check out our Careers page and our Glassdoor reviews for more information on how talented, smart, and delightful we are.