Who You Are
A strategic and collaborative team player who has a demonstrated track record of exceptional client service. You are ambitious and eager to grow, capable of working independently, and always thinking about how best to help your clients achieve their short-, medium-, and long-term goals. You are thoughtful and intuitive, always forecasting, always anticipating; you can identify problems and proactively generate solutions. You lead by example, and you are always willing to roll up your sleeves and jump in to achieve the results the client and agency will be proud of.
Who We Are
Civilian is a different kind of marketing communications agency. From our headquarters in San Diego to our offices in Sacramento and DC, we are dedicated to improving quality of life for our employees, clients, and the world. We are a purpose-driven certified B Corporation focused on tackling challenging issues, creating positive change, and strengthening communities. We do this by working with nonprofits, government agencies, and purpose-driven organizations to promote environmental sustainability, advance public health, and support economic development.
We are a dedicated group of innovators and problem solvers who come to work every day grateful for the opportunity to make a difference. We support our employees’ professional and personal development with a rich set of benefits, humane working hours, and a culture that rewards embracing challenges and having a great time doing it. The success of our approach shows in our average employee tenure of nearly five years (vs. the industry average of 2.5) and in the number of Civilians that return. We offer a truly unique balance of professionalism and heart—and an office full of free snacks, a dog or two, and the occasional afternoon happy hour.
The Job
The Sr. Account Executive is responsible for serving as the liaison between the client and the agency to ensure campaign goals and needs are met on a daily basis; independently leading small- to mid-sized projects and effectively managing up for larger, supervisor-led projects. The Senior Account Executive builds and upholds client relationships; manages day-to-day client interactions; develops a thorough understanding of clients’ business; ensures that clients’ needs, timelines, and budgets are met; keeps internal teams accountable for client deliverables, and provides support, guidance, and counsel for junior staff.