The uncommon agency for the common good

Multicultural Communications and Outreach Coordinator (Hybrid)

*Spanish language fluency is required for this position 

Job Overview

Responsible for implementing client and agency communications and outreach services with a dual focus between general audience outreach and executing campaigns serving Spanish-speaking audiences. The Communications and Outreach coordinator disseminates public relations materials, builds relationships with community-serving organizations, manages statewide community events, and coordinates campaign targeting, measurement, and reporting. This position will also contribute to the creation of Spanish-language content and outreach efforts and ensure campaign materials are culturally relevant for Spanish-language audiences. This includes participating in Spanish language media interviews, transadapting and co-creating compelling content (e.g., pitch letters, opinion pieces, bylined articles), building Spanish-language media relationships, and developing sources to support compelling storytelling. This role reports to the Director of Communications and Outreach.

Who We Are: Marketers For Good

Civilian is a different kind of marketing communications agency. For starters, we are a Certified B Corporation, which means we are part of a global network of companies using business as a force for good. We take on clients and projects that align with our mission to improve lives, strengthen communities, and better the world. Our work includes supporting mental health and wellness, preventing youth suicide, and reducing the impact of adverse childhood experiences. It also includes advancing environmental sustainability, promoting the value of education, and driving economic development. We call it “marketing for good.” From our headquarters in San Diego to our offices in Sacramento and Washington DC, we are dedicated to tackling challenging issues and creating positive change in the world.

We are a dedicated group of innovators and problem solvers who come to work every day grateful for the opportunity to make a difference. We support our employees’ professional and personal development with a rich set of benefits, humane working hours, and a culture that rewards embracing challenges and having a great time doing it. The success of our approach shows in our average employee tenure of nearly five years (vs. the industry average of 2.5) and in the number of Civilians that return. We offer a truly unique balance of professionalism and heart—and an office full of free snacks, a dog or two, and the occasional afternoon happy hour.

Responsibilities:

Communications and Outreach (80%):

  • Provide coordination, tracking, and executional support for short- and long-term communications projects and campaigns.
  • Execute earned media programs, stakeholder and community outreach, and influencer engagement activities for clients.
  • Plan, coordinate, and execute community events including identifying and securing partners and venues, managing invitations and promotional outreach, and managing event setup, take down, and measurement.
  • Contribute to the creation of Spanish-language content and outreach efforts and ensure campaign materials are culturally relevant for Spanish-language audiences. This includes participating in Spanish language media interviews, transadapting and co-creating compelling content (e.g., pitch letters, opinion pieces, bylined articles), building Spanish-language media relationships, and developing sources to support compelling storytelling.
  • Organize and serve as the point of contact for Spanish language media outreach; manage client media lists, vet media opportunities, and make recommendations.
  • Draft content including infographics, blog posts, and other related materials to advance the priorities of clients and the organization.
  • Provide monthly earned media and community event/engagement reporting for clients\.
  • Stay up to date on client news and industry trends; share relevant information and ideas with full account team.

Administrative Duties (20%):

  • Support the Director, Senior Manager, and Managers in building, executing and tracking campaigns
  • Support Civilian’s goals, strategic plan, and community impact initiatives
  • Participate in weekly department meetings, and staff meetings
  • Work collaboratively with internal and external colleagues to execute strategies and communicate relevant information

Qualifications:

  • 2+ years of marketing, communications, public relations, and/or outreach experience; agency experience preferred
  • Must be fluent in Spanish
  • Public/community outreach or non-profit experience preferred
  • Experience with Cision, Meltwater or other similar media monitoring and database tool preferred.
  • Outstanding written, verbal, and presentation skills
  • Problem-solver with excellent attention to detail
  • Able to tailor communication that effectively connects with diverse audiences with specific lived experience with Spanish-speaking audiences
  • Exceptional interpersonal and organizational skills
  • Able to cultivate optimal interdepartmental relationships
  • Good listener who includes and engages others
  • Able to manage people and multiple projects with competing priorities
  • Exhibits professionalism, initiative, and commitment

Location
This position is a hybrid role based in San Diego, California. Remote working options with in-office Wednesdays and biweekly half-day Fridays for collaboration and team building.

Status
This is a full-time non-exempt position with a comprehensive benefits package. Hourly Range: $24-29, depending on experience.

  • Tiered medical coverage, with 100% employer-paid after Year 5
  • 100% employer-paid Medical Option (coming soon)
  • Company-paid Long Term Disability
  • Company-paid Life Insurance
  • Company-paid Accidental Death & Dismemberment (AD&D)
  • Company-paid Identify Theft Prevention and Legal Support
  • Dental & Vision
  • Additional Voluntary Benefits
    • Short Term Disability
    • Additional Life Insurance
    • Hospital
    • Critical Illness
    • Accidental Death & Disability
    • Cancer insurance
    • Pet Insurance
  • Great Work-Life Balance
  • Generous Paid Time Off
  • Work-Anywhere-In-The-World for a month
  • Flexible Working Arrangements
  • Paid Parental Leave (coming soon)
  • Paid Volunteer Time Off
  • Annual Cost of Living Adjustment
  • 401(k) Retirement with Employer Match
  • Company-paid Employee Assistance Program
  • Professional Development
  • Educational Assistance
  • On-site company-paid parking or stipend for San Diego office
  • On-site Fitness Center
  • Dog-friendly San Diego office space
  • Happy Hours and Company events
  • Monthly Cell Phone Reimbursements

Let’s Get to Know Each Other
Are you the one? Are we the one? If this sounds like a fit, let’s talk more. Please email careers@civilian.com to tell us why we absolutely, positively need you on our team. Don’t forget to attach your resume. And check out https://civilian.com/careers/ and our Glassdoor reviews for more information on how talented, smart, and delightful we are.

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