The uncommon agency for the common good

Media Supervisor (San Diego Office)

Who You Are

A dynamic individual who guides the strategic vision of media plans and manages the interworking between other Civilian departments including strategy, creative, and digital departments to ensure alignment with media strategy. You are highly organized, a great presenter, and have a project management mindset. You are able to build strong relationships both internally with your team members and externally with media vendors.

Who We Are

Civilian is a different kind of marketing communications agency. From our headquarters in San Diego to our offices in Los Angeles, Sacramento, and, now, DC, we are dedicated to improving quality of life for our employees, clients, and the world. We are a purpose-driven certified B Corporation focused on tackling challenging issues, creating positive change, and strengthening communities. We do this by working with nonprofits, government agencies, and purpose-driven organizations to promote environmental sustainability, advance public health, and support economic development.

We are a dedicated group of innovators and problem solvers who come to work every day grateful for the opportunity to make a difference. We support our employees’ professional and personal development with a rich set of benefits, humane working hours, and a culture that rewards embracing challenges and having a great time doing it. The success of our approach shows in our average employee tenure of nearly five years (vs. the industry average of 2.5) and in the number of Civilians that return. We offer a truly unique balance of professionalism and heart—and an office full of free snacks, a dog or two, and the occasional afternoon happy hour.

The Job:

The Media Supervisor oversees day-to-day media strategy, planning, and buying to support multiple clients and integrated campaigns. Serves as a senior member of the Media Services team and provides oversight, coaching, and performance management of the Media Strategist. Must be able to utilize data, consumer behavior research, and media consumption habits to inform media strategy and conceptualize innovative traditional and digital media solutions.


Media Services:

  • With consideration to budget and client goals, oversee development of integrated media strategies that meet campaign objectives, reach desired target audiences, and are supported with strong rationale
  • Maintain and develop strong professional relationships internally (cross department) and externally (media vendors)
  • Stay abreast of industry standards, trends and technologies, new media programs/opportunities; advise on new ways to reach audiences
  • Continuously identify ways to innovate and advance media capabilities (e.g., POVs, recommendations, process improvements)
  • Accountable for delivery of effective, strategic, and engaging presentations
  • Research consumer behavior, media consumption habits, and primary and secondary data to inform media strategy
  • Accountable for stewardship of media plans, including flowchart changes, budgets, execution, reporting, optimization, and invoice reconciliation
  • Supervise creative trafficking process and delivery
  • Utilize strong analytical skills to evaluate key metrics, develop insights, present campaign reporting, and relate results to client objectives
  • Provide oversight on campaign fulfillment and billing reconciliation
  • Ensure projects and assignments meet stated timelines, benchmarks, and key milestones


  • 5+ of experience in media planning, buying, and research
  • Bachelor’s degree required
  • Passion for social change, government, or nonprofit arenas.
  • Exceptional written, verbal, and presentation skills
  • Exceptional interpersonal, leadership, supervisory, and organizational skills
  • Proven ability to develop and implement media plans that achieve specific, measurable results
  • Able to develop and tailor communications to effectively connect with diverse audiences; capable of adapting strategies and tactics to respond to client or audience feedback
  • Self-motivated, proactive, and entrepreneurial; demonstrated ability to work independently; figure-it-out mentality
  • Strong working knowledge of technology, digital and social media imperative
  • Agile problem-solver, ability to navigate complex situations and manage ambiguity; excellent attention to detail
  • Able to manage people and multiple projects with competing priorities
  • Good listener who includes and engages others and inspires colleagues to their best performance
  • Fluent in Office Suite (Outlook, Excel, Word, PowerPoint), GFK MRI/Simmons, Kantar, DCM, Google Analytics, Nielsen, etc.

San Diego, CA

Full-time with benefits

Let’s Get to Know Each Other
Are you the one? Are we the one? If this sounds like a fit, let’s talk more. Please email to tell us why we absolutely, positively need you on our team. Don’t forget to attach your resume. And check out and our Glassdoor reviews for more information on how talented, smart, and delightful we are.

Stay informed. Sign up with your email address and receive news and updates.