Who You Are
A confident, competent, and collaborative team player who is comfortable in owning projects as well as managing up for larger initiatives. You are ambitious and eager to grow, capable of working independently, and always thinking about how best to help your clients achieve their short-, medium-, and long-term goals. You have a strong track record for diligently spearheading every component of a project from inception through to completion and deftly handling any challenges that arise along the way. You have an instinct for client service; it’s in your bones.
Who We Are
Civilian is a different kind of marketing communications agency. From our headquarters in San Diego, we are dedicated to improving quality of life for our employees, clients, and the world. We are a purpose-driven certified B Corporation focused on tackling challenging issues, creating positive change, and strengthening communities. We do this by working with nonprofits, government agencies, and purpose-driven organizations to promote environmental sustainability, advance public health, and support economic development.
We are a dedicated group of innovators and problem solvers who come to work every day grateful for the opportunity to make a difference. We support our employees’ professional and personal development with a rich set of benefits, humane working hours, and a culture that rewards embracing challenges and having a great time doing it. The success of our approach shows in our average employee tenure of nearly five years (vs. the industry average of 2.5) and in the number of Civilians that return. We offer a truly unique balance of professionalism and heart—and an office full of free snacks, a dog or two, and the occasional afternoon happy hour.
The Account Executive serves as the client advocate focusing on the “why and what” and works in close partnership with the Project Manager, who serves as the agency advocate and focuses on the “how and when.” Responsible for serving as a liaison between the client and the agency to ensure client goals and needs are met on a daily basis. Develops client relationships, coordinates client interactions, and manages client budget, while assisting in strategic quality control for the client’s bottom line.